At CounselBased.com, we are committed to ensuring the privacy and security of your personal information. This Mobile Privacy Policy explains how we collect, use, store, and protect your data when you access our mobile application ("Mobile App"). By downloading or using the Mobile App, you acknowledge that you have read and understood this policy and consent to our practices as outlined. If you do not agree with the terms of this policy, please refrain from using the Mobile App.

1. Information We Collect

When you use the Mobile App, we collect both personal and non-personal information. Personal information refers to data that can be used to identify you, such as your name, email address, phone number, location data, and any other information you provide when registering for an account or interacting with the Mobile App. Non-personal information refers to general data about your usage of the Mobile App, such as device type, operating system version, app usage statistics, and browsing behavior. We collect this information to provide a better user experience, improve our services, and ensure the Mobile App functions as intended.

2. How We Use Your Information

The personal and non-personal information we collect is used to enhance your experience and provide the services offered by CounselBased.com. Personal information allows us to create and manage your account, communicate with you regarding legal resources, consultations, and other services, and tailor our offerings to better suit your needs. Non-personal data is primarily used for analytics purposes, such as understanding how users interact with the Mobile App, identifying issues, and making improvements to the app’s functionality.

We may also use your data to send you push notifications, alerts, and promotional offers related to the services available on CounselBased.com. You have the option to opt-out of these communications at any time through the settings in the Mobile App.

3. Location Data

The Mobile App may collect location data if you have granted location permissions to the app through your device’s settings. This location data is used solely to enhance your experience by providing localized content, such as nearby legal professionals or regional legal resources, or to improve the accuracy of services provided. You can choose to disable location tracking in your device settings, but doing so may limit certain features of the Mobile App.

We do not collect your precise location without your explicit permission, and we will not share or sell your location data to third parties.

4. Mobile Analytics and Tracking Technologies

To better understand how users interact with the Mobile App, we use mobile analytics services that collect information such as app usage patterns, frequency of access, and device-specific data. These services help us optimize the app’s performance, fix issues, and personalize your experience.

We also use cookies and similar technologies within the app to track your preferences and help us remember your settings and login information. These cookies are stored locally on your device and are used solely for improving your interaction with the Mobile App. You can manage or disable cookies through your device’s settings, but this may affect the app's functionality.

5. Third-Party Services

We may share some of your data with third-party service providers who assist us in operating the Mobile App, including analytics platforms, payment processors, and legal professionals who provide consultations via the app. These third parties are contractually obligated to protect your data and only use it for the specific purposes of providing services to us.

However, we do not share your personal information with any third-party marketing companies or sell your data to outside advertisers. If the Mobile App contains links to third-party websites or services, we are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external services you access.

6. Push Notifications

When you use the Mobile App, we may send you push notifications to keep you informed about legal updates, articles, new features, consultations, and promotions. By using the Mobile App, you consent to receiving these notifications. If you no longer wish to receive push notifications, you can manage your preferences within the Mobile App settings or through your device’s notification settings. Please note that disabling push notifications may limit your ability to receive important updates about services.

7. Data Security

We take the security of your personal data seriously and implement reasonable technical and organizational measures to protect it. These measures include data encryption, secure servers, and secure coding practices within the Mobile App. We also regularly review our security protocols to ensure your data remains protected from unauthorized access, disclosure, alteration, or destruction.

However, please note that while we take all reasonable steps to protect your information, no system or method of data transmission is 100% secure. As a result, we cannot guarantee the absolute security of your information. You are also responsible for maintaining the security of your device, such as using strong passwords and keeping your device’s operating system up to date.

8. Your Rights and Control Over Your Data

As a user of the Mobile App, you have the right to access, update, or delete your personal information at any time. If you would like to modify your data, you can do so directly within the Mobile App or by contacting our support team. You may also have the right to withdraw your consent for the collection and use of your data at any time, without affecting the lawfulness of the data processing before your withdrawal.

If you wish to delete your account or request that we no longer store your data, please contact us through the contact information provided below. Please note that some data may be retained for legal or operational purposes, even if you request its deletion.

9. Children’s Privacy

The Mobile App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected data from a child under 13, we will take immediate steps to delete that information. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can take appropriate action.

10. Changes to This Mobile Privacy Policy

We may update this Mobile Privacy Policy from time to time to reflect changes in our practices, technologies, or applicable legal requirements. When we make significant updates to the policy, we will post a notice within the Mobile App or on our website to inform you of the changes. Any revisions to the policy will take effect immediately upon posting, and your continued use of the Mobile App after such changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Mobile Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us using the following details:

• Email: support@counselbased.com

• Phone: (833) 785-1828

• Address: CounselBased.com, 2803 Philadelphia Pike B # 4041 Claymont DE 19703

We are committed to addressing your privacy concerns promptly and thoroughly.

12. International Users

If you are accessing the Mobile App from outside the United States, please be aware that your information may be processed and stored in the United States, where data protection laws may differ from those in your country. By using the Mobile App, you consent to the transfer and processing of your data in the United States and in accordance with this Mobile Privacy Policy.

By using CounselBased.com's Mobile App, you consent to the collection, use, and processing of your information as described in this Mobile Privacy Policy. We value your privacy and are committed to protecting your personal information in accordance with the highest standards of security and transparency.